Terms and Conditions

GENERAL - INTELLECTUAL PROPERTY & RIGHT TO USE

Welcome to my website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern “Handmade by Majalena” relationship with you in relation to this website.

All orders accepted by this company are subject to these terms and conditions of sale, which supersede any previous terms and conditions.

All descriptions and illustrations contained in this website are only intended to give a general idea of the products, specifications may vary slightly.

This website contains material which is owned by or licensed to my. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

You agree not to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

You are permitted to use this material only as expressly authorised by my or our licensors. You acknowledge and agree that the material and content contained within this Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited.

 

SHIPPING AND HANDLING

Just browse my Catalogue, and click on any items that you wish to buy, from jewelry, accessories and decorations to beads, and put them into the shopping cart.

After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

Orders are dispatched within one to two days of being received.

All items are subject to availability and in the unlikely event that your choice is out of stock, we will email you as soon as possible to let you know.

We reserve the right to request an additional postage fee if the need arises and the cost are not fully covered or omitted on this website.

 

DELIVERY

We deliver the majority of our orders within 4-5 working days

Deliveries are made to Europe (3-5 days), Republic of Ireland and United Kingdom (3-5 days) and Rest of World (7-14 days),  Monday to Friday between 9am to 6pm, excluding Bank Holidays.

All destinations will have to be priced separately.

If your order is returned to us, another shipping charge will be payable by you for your order to be re-sent.

If the items are out of stock we will normally send your order to you in 14-21 business days. International orders are generally received in less than 28 days.

Deliveries may be delayed due to adverse weather conditions or other events beyond our control.

If you have any concerns regarding the delivery of your order, write to us.

 

RETURNS

You must contact me first by email regarding returns. To arrange for a return of your order and a refund, email me.

Returns should be made in the original, undamaged packaging, and we reserve the right to withhold a percentage of the refund value of returned goods if the product or packaging is in such a condition that the item needs to be reduced in price for resale.

Refunds of personalized or custom ordered items may only be given at the discretion of the management.

No change of mind refunds are given on sale lines.

We are unable to accept any returns on pierced earrings for hygiene reasons.

Any returns must also be made in writing within seven days of receipt. NO CLAIMS WILL BE ENTERTAINED AFTER THIS PERIOD.

All postage for returned items is the responsibility of and payable by the customer.

 

PAYMENT

Payment is by credit card or Paypal when placing the order via my website.

 We reserve the right to refuse any credit card transactions.

 

Overseas Orders

Please note that for overseas orders your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility.

 

PRIVACY POLICY

Majalena.com does not disclose buyers information to third parties.
I collect information about you to:

- Take and fulfill customer orders;

- Administer and enhance the site and service;

- Only disclose information to third-parties for goods delivery purposes;

The type of information we will collect about you includes: your name, address, phone number, email address.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

If you have any questions/comments about privacy, you should contact me.